Outlook.com SMTP Settings

Microsoft's free consumer mail for outlook.com, hotmail.com, live.com and msn.com

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Outlook.com mail settings

Outgoing mail (SMTP)

SMTP server

smtp-mail.outlook.com

Port. STARTTLS

587

Security

STARTTLS on 587. Consumer Outlook.com does not offer SSL/TLS on 465.

Incoming mail (IMAP)

IMAP server

outlook.office365.com

Port. SSL/TLS

993

Incoming mail (POP3)

POP3 server

outlook.office365.com

Port. SSL/TLS

995

Sending limits & login

Daily send limit

About 300 emails per day, up to 100 recipients per message.

Authentication

SMTP AUTH must be enabled and modern authentication may be required on the account.

App password

If two-step verification is on, generate an app password at account.microsoft.com/security. Microsoft is moving personal Outlook.com accounts to OAuth/modern auth, so some third-party apps now need to connect that way instead of with an app password.

Covers Outlook.com, Hotmail, Live and MSN mailboxes. All use the outlook.office365.com incoming servers.

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Find the SMTP, IMAP and POP3 server settings for any email provider. Free, with no signup, every field copies with one click.

Outlook.com SMTP, IMAP and POP3 settings

Outlook.com is Microsoft's free personal mailbox, covering addresses at outlook.com, hotmail.com, live.com and msn.com. Since 16 September 2024 it no longer accepts a plain username and password from non-Microsoft apps, so the client has to sign in through Microsoft's OAuth window. Its incoming server carries an Office 365 name, outlook.office365.com, even for a Hotmail address, while outgoing mail goes to smtp-mail.outlook.com.

For incoming mail, use the IMAP server outlook.office365.com on port 993, or POP3 at outlook.office365.com on port 995. Pick the exact values from the tool above and copy them straight into your mail client.

Checked against Outlook.com's own documentation: support.microsoft.com. Ports and limits change, so check there too if something will not connect.

Outlook.com settings at a glance

One card with every server and port on it. Right click to save it, or share the page and this is the preview people see.

Outlook.com mail server settings. SMTP server smtp-mail.outlook.com on port 587 STARTTLS. IMAP server outlook.office365.com on port 993. POP3 server outlook.office365.com on port 995.

What to enter as your Outlook.com username and password

Wrong credentials, not a wrong port, are the usual reason a Outlook.com connection fails. These are the exact values to type.

Username

Your full Outlook.com, Hotmail, Live or MSN address

Password

Your Microsoft account password, entered in the OAuth sign-in window rather than typed into the client, or an app password for a device that cannot display that window

Get your app password

How to set up Outlook.com in a mail client

The exact path through Outlook.com's own settings, in order.

  1. 1

    Switch POP or IMAP on, because it starts off

    In Outlook.com go to Settings, Mail, Forwarding and IMAP, then turn on Let devices and apps use IMAP or Let devices and apps use POP.

  2. 2

    Use a client that can sign in with Microsoft

    Password-only sign-in stopped on 16 September 2024. In Thunderbird set the authentication method to OAuth2 rather than Normal password.

  3. 3

    Set the incoming server

    IMAP is outlook.office365.com on port 993 with SSL/TLS, POP is outlook.office365.com on port 995 with SSL/TLS.

  4. 4

    Set the outgoing server

    smtp-mail.outlook.com on port 587 with STARTTLS.

  5. 5

    Make an app password only if the device needs one

    With two-step verification on, open Advanced security options on your Microsoft account dashboard and create one under App passwords.

What Outlook.com looks like filled in

Every mail client asks for the same handful of fields. Here they are with Outlook.com's values already in place.

Account settings: Outlook.com

Outgoing mail server (SMTP)

Server

smtp-mail.outlook.com

Port

587

Encryption

STARTTLS

Authentication

Required

Username

Your full Outlook.com, Hotmail, Live or MSN address

Password

Your Microsoft account password, entered in the OAuth sign-in window rather than typed into the client, or an app password for a device that cannot display that window
Incoming mail server (IMAP)

Server

outlook.office365.com

Port

993

Encryption

SSL/TLS

An illustration of the fields, not a screenshot of any one app. Field names differ slightly between Outlook, Apple Mail and Thunderbird; the values do not.

Outlook.com SMTP settings in Thunderbird

The outgoing server dialog with Outlook.com's details entered. Outlook and Apple Mail ask for the same four things under slightly different names.

Thunderbird SMTP Server settings for Outlook.com: server name smtp-mail.outlook.com, port 587, connection security STARTTLS, authentication method normal password.

Which port should you use for Outlook.com?

STARTTLS on 587. Consumer Outlook.com does not offer SSL/TLS on 465.

587Recommended

STARTTLS

Starts as a plain connection, then upgrades to an encrypted one. The modern standard for sending.

465Not supported

SSL/TLS

Outlook.com does not accept SSL/TLS on 465. Use the STARTTLS port instead.

25Not supported

Plain SMTP

Meant for server-to-server relay. Home networks and cloud hosts block it, so do not use it to send from a client.

Why your Outlook.com connection is failing

The failures people actually hit with Outlook.com, and what fixes each one.

The client asks for the password over and over, then stops connecting altogether

Basic sign-in ended on 16 September 2024. Update the app, remove the account and add it back so it authenticates the modern way, or set its authentication method to OAuth2.

Login is refused or no mail arrives even though the password is right

POP and IMAP access is off by default on Outlook.com. Turn the protocol on at Settings, Mail, Forwarding and IMAP, then reconnect the client.

Sending fails when the guide told you to use smtp.office365.com

That host is for Microsoft 365 work mailboxes. Consumer Outlook.com accounts send through smtp-mail.outlook.com on port 587 with STARTTLS.

A brand new account sends a handful of messages then stops

Microsoft gives new Outlook.com accounts a reduced sending quota and raises it once the account builds a usage history. Wait for the quota to lift rather than retrying in a loop.

Outlook.com sending limits

A separate cap of 1,000 daily non-relationship recipients applies to people you have never emailed before, and new accounts start lower until they build history.

Per day

5,000 recipients a day for Microsoft 365 subscribers, lower for free accounts

Recipients per message

500 recipients

Max attachment

25 MB for the whole message, text and files together, or up to 2 GB per file when sent as a OneDrive link

Outlook.com quirks by mail client

Thunderbird

Microsoft names Thunderbird specifically and tells users to change the authentication setting from Normal password to OAuth2.

Apple Mail

Microsoft also names Apple Mail, telling users to remove the account and add it back as an Outlook.com account so it uses modern authentication.

Sending cold email through Outlook.com

About 300 emails per day, up to 100 recipients per message. SMTP AUTH must be enabled and modern authentication may be required on the account.

Those caps make single-mailbox sending fine for personal mail but a poor fit for cold outreach at volume. Emailchaser spreads sending across warmed inboxes and manages deliverability, so you can scale without burning Outlook.com accounts.

A new Outlook.com mailbox also starts with no sending history, and hitting the cap above on its first day is what gets it filtered. Warm the mailbox up first so its daily volume climbs gradually toward that limit rather than starting at it. Emailchaser includes that ramp on every plan.

Other consumer email providers

Setting up more than one mailbox? These sit in the same category as Outlook.com.

Common questions about Outlook.com SMTP settings

What are Outlook.com's SMTP settings?


Outlook.com's outgoing (SMTP) server is smtp-mail.outlook.com. Use port 587 (STARTTLS). STARTTLS on 587. Consumer Outlook.com does not offer SSL/TLS on 465. Sign in with your full email address and password (or app password).

What is Outlook.com's IMAP or POP3 server?


Outlook.com's incoming IMAP server is outlook.office365.com on port 993 (SSL/TLS). If you prefer POP3, use outlook.office365.com on port 995.

Which port should I use for Outlook.com?


Use port 587 with STARTTLS wherever it's offered, it's the modern standard for authenticated sending. Port 465 with SSL/TLS is a solid alternative. Avoid port 25, which most networks block for client sending. Outlook.com's recommended value is above.

Why won't my Outlook.com SMTP connection work?


Check authentication first: SMTP AUTH must be enabled and modern authentication may be required on the account. If two-step verification is on, generate an app password at account.microsoft.com/security. Microsoft is moving personal Outlook.com accounts to OAuth/modern auth, so some third-party apps now need to connect that way instead of with an app password. Then confirm the host, port and security method match exactly, a 587/SSL or 465/STARTTLS mismatch will fail to connect.

Can I send bulk or cold email through Outlook.com?


Not at scale. About 300 emails per day, up to 100 recipients per message. Providers throttle bursts to fight spam, so pushing cold email through one mailbox hits limits and wrecks deliverability. High-volume outreach belongs on dedicated infrastructure that spreads sending across warmed inboxes, which is what Emailchaser does.

Why is my incoming server called outlook.office365.com when my address is @hotmail.com?


Microsoft runs consumer mailboxes on the same platform as its business service, so that one hostname covers outlook.com, hotmail.com, live.com and msn.com addresses. It is the current documented setting for both IMAP and POP. Outgoing mail is the exception and still uses smtp-mail.outlook.com.

Do app passwords still work on Outlook.com?


Microsoft's Outlook.com settings page still points to an app password when your password is not recognised or you are connecting a smart device, and the same page says Outlook.com requires modern authentication. Try the OAuth sign-in route first, and treat an app password as the fallback for hardware that cannot open a browser window.

I turned IMAP on and the client still cannot log in. What else is there?


The toggle only opens the protocol, it does not change how you sign in. The app itself must support Microsoft's modern authentication and show you a Microsoft sign-in window. Update the app to a current version, or replace it with one that offers OAuth2.

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