WEB.DE SMTP Settings

German freemail brand with the yellow logo, operated by 1&1 Mail & Media

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WEB.DE mail settings

Outgoing mail (SMTP)

SMTP server

smtp.web.de

Port. STARTTLS

587

Port. SSL/TLS

465

Security

STARTTLS on 587 (recommended) or SSL/TLS on 465. WEB.DE rejects unencrypted connections.

Incoming mail (IMAP)

IMAP server

imap.web.de

Port. SSL/TLS

993

Port. STARTTLS

143

Incoming mail (POP3)

POP3 server

pop3.web.de

Port. SSL/TLS

995

Sending limits & login

Daily send limit

Varies by account: free accounts are capped well below business use.

Authentication

Switch on POP3/IMAP access in your WEB.DE settings first: third-party access is off by default.

App password

If you have created an app-specific password in WEB.DE settings, use that instead of your account password.

Sister service to GMX and run by the same operator (United Internet).

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WEB.DE SMTP, IMAP and POP3 settings

WEB.DE is a free German mailbox operated by 1&1 Mail & Media. Its hostnames do not follow the pattern of its sister service GMX: outgoing mail goes to smtp.web.de rather than mail.web.de, and POP3 sits on pop3.web.de rather than pop.web.de. External access stays off until you enable it, and WEB.DE switches it off again if the program goes unused.

For incoming mail, use the IMAP server imap.web.de on port 993, or POP3 at pop3.web.de on port 995. Pick the exact values from the tool above and copy them straight into your mail client.

Checked against WEB.DE's own documentation: hilfe.web.de. Ports and limits change, so check there too if something will not connect.

WEB.DE settings at a glance

One card with every server and port on it. Right click to save it, or share the page and this is the preview people see.

WEB.DE mail server settings. SMTP server smtp.web.de on port 587 STARTTLS or 465 SSL/TLS. IMAP server imap.web.de on port 993. POP3 server pop3.web.de on port 995.

What to enter as your WEB.DE username and password

Wrong credentials, not a wrong port, are the usual reason a WEB.DE connection fails. These are the exact values to type.

Username

Your full WEB.DE address, for example name@web.de

Password

Your application-specific password, or the mailbox password if you have not created one

Get your anwendungsspezifisches passwort (application-specific password)

How to set up WEB.DE in a mail client

The exact path through WEB.DE's own settings, in order.

  1. 1

    Switch on POP3 and IMAP in the mailbox

    Log in at www.web.de, click the icon with your initials in the top menu bar, open E-Mail-Einstellungen, pick POP3/IMAP under E-Mail empfangen and move the slider to 'POP3- und IMAP-Zugriff erlauben'.

  2. 2

    Create an application-specific password

    Log in on the WEB.DE website, click the icon with your initials and choose Account verwalten (this opens account.web.de). Click Login & Sicherheit, scroll down to Anwendungsspezifische Passwörter verwalten, then Neues Anwendungsspezifisches Passwort erstellen. WEB.DE displays it once, so write it down before you close the window.

  3. 3

    Enter the incoming server

    IMAP is imap.web.de on port 993 with SSL, or POP3 is pop3.web.de on port 995 with SSL. If 993 is blocked on your network, port 143 works for IMAP once you turn STARTTLS on.

  4. 4

    Enter the outgoing server

    SMTP is smtp.web.de on port 587 with STARTTLS, or port 465 with SSL. Switch on authentication for the outgoing server.

  5. 5

    Sign in with the full WEB.DE address

    The username is the whole address, for example name@web.de. Use the application-specific password if you created one, otherwise the mailbox password.

What WEB.DE looks like filled in

Every mail client asks for the same handful of fields. Here they are with WEB.DE's values already in place.

Account settings: WEB.DE

Outgoing mail server (SMTP)

Server

smtp.web.de

Port

587

Encryption

STARTTLS

Authentication

Required

Username

Your full WEB.DE address, for example name@web.de

Password

Your application-specific password, or the mailbox password if you have not created one
Incoming mail server (IMAP)

Server

imap.web.de

Port

993

Encryption

SSL/TLS

An illustration of the fields, not a screenshot of any one app. Field names differ slightly between Outlook, Apple Mail and Thunderbird; the values do not.

WEB.DE SMTP settings in Thunderbird

The outgoing server dialog with WEB.DE's details entered. Outlook and Apple Mail ask for the same four things under slightly different names.

Thunderbird SMTP Server settings for WEB.DE: server name smtp.web.de, port 587, connection security STARTTLS, authentication method normal password.

Which port should you use for WEB.DE?

STARTTLS on 587 (recommended) or SSL/TLS on 465. WEB.DE rejects unencrypted connections.

587Recommended

STARTTLS

Starts as a plain connection, then upgrades to an encrypted one. The modern standard for sending.

465

SSL/TLS

Encrypted from the first byte. Widely supported and a good choice when 587 is blocked.

25Not supported

Plain SMTP

Meant for server-to-server relay. Home networks and cloud hosts block it, so do not use it to send from a client.

Why your WEB.DE connection is failing

The failures people actually hit with WEB.DE, and what fixes each one.

Unauthorized sender address

WEB.DE refuses to relay a message whose From address does not belong to your WEB.DE mailbox, because that pattern gets its servers blocklisted. Open the outgoing server settings in the client and set the sender to your WEB.DE address.

Mail collection stops after a stretch of not opening the program, with no settings change on your side.

WEB.DE automatically turns POP3/IMAP off again when a client has gone unused for a longer period. Log in at web.de and re-enable 'POP3- und IMAP-Zugriff erlauben'.

The mail client is rejected right after two-factor authentication is switched on.

2FA blocks logins from external applications. Create an application-specific password from Account verwalten, Login & Sicherheit, re-activate POP3/IMAP in the mailbox settings, and log the client in again with that password.

Nothing connects while you are outside Europe, the USA or Canada.

WEB.DE allows POP3/IMAP from all countries outside Europe, the USA and Canada only with an application-specific password. Create one before travelling and enter it in the client.

Automatic account setup in the mail program finishes but the account never connects.

Automatic setup usually runs before POP3/IMAP has been enabled and leaves half-finished settings behind. WEB.DE's advice is to delete an account that was set up automatically and add it again manually with the server names, ports and encryption typed in. Its help page gives this generically, not for any one mail program.

WEB.DE sending limits

WEB.DE states that a per-message recipient cap exists but describes it only as 'very high' and adjusted as needed by its spam protection team, and gives no daily or hourly number.

Max attachment

20 MB on FreeMail, up to 100 MB with WEB.DE Club or MailPlus

Sending cold email through WEB.DE

Varies by account: free accounts are capped well below business use. Switch on POP3/IMAP access in your WEB.DE settings first: third-party access is off by default.

Those caps make single-mailbox sending fine for personal mail but a poor fit for cold outreach at volume. Emailchaser spreads sending across warmed inboxes and manages deliverability, so you can scale without burning WEB.DE accounts.

Other consumer email providers

Setting up more than one mailbox? These sit in the same category as WEB.DE.

Common questions about WEB.DE SMTP settings

What are WEB.DE's SMTP settings?


WEB.DE's outgoing (SMTP) server is smtp.web.de. Use port 587 (STARTTLS) or 465 (SSL/TLS). STARTTLS on 587 (recommended) or SSL/TLS on 465. WEB.DE rejects unencrypted connections. Sign in with your full email address and password (or app password).

What is WEB.DE's IMAP or POP3 server?


WEB.DE's incoming IMAP server is imap.web.de on port 993 (SSL/TLS). If you prefer POP3, use pop3.web.de on port 995.

Which port should I use for WEB.DE?


Use port 587 with STARTTLS wherever it's offered, it's the modern standard for authenticated sending. Port 465 with SSL/TLS is a solid alternative. Avoid port 25, which most networks block for client sending. WEB.DE's recommended value is above.

Why won't my WEB.DE SMTP connection work?


Check authentication first: Switch on POP3/IMAP access in your WEB.DE settings first: third-party access is off by default. If you have created an app-specific password in WEB.DE settings, use that instead of your account password. Then confirm the host, port and security method match exactly, a 587/SSL or 465/STARTTLS mismatch will fail to connect.

Can I send bulk or cold email through WEB.DE?


Not at scale. Varies by account: free accounts are capped well below business use. Providers throttle bursts to fight spam, so pushing cold email through one mailbox hits limits and wrecks deliverability. High-volume outreach belongs on dedicated infrastructure that spreads sending across warmed inboxes, which is what Emailchaser does.

Is the WEB.DE outgoing server called mail.web.de?


No. WEB.DE's own help centre lists smtp.web.de as the outgoing server. The confusion comes from its sister service GMX, which uses mail.gmx.net, so guides that copy GMX settings across land on a hostname WEB.DE does not document. The incoming names differ the same way: pop3.web.de at WEB.DE, pop.gmx.net at GMX.

Does the free WEB.DE tariff include IMAP?


Yes. WEB.DE documents the same IMAP, POP3 and SMTP servers for FreeMail as for its paid tiers, and the on/off switch is in the free mailbox settings. Club and MailPlus raise the attachment ceiling from 20 MB to 100 MB, but they do not unlock the protocols.

My WEB.DE account works in the browser but the mail app on my phone was locked out. Why?


The two use different doors. The browser login accepts your mailbox password, while POP3 and IMAP have their own server-side switch that WEB.DE can turn off after long inactivity, after a security block, or when you enable two-factor authentication. Re-enable POP3/IMAP in the settings and, if 2FA is on, create an application-specific password for the app.

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